Patient Guidelines, Rights & Responsibilities
Our commitment to respectful, transparent, and safe healthcare, paired with essential guidelines for patients and families.
Patient Rights
Right to Respectful Care
Receive considerate, respectful care given by competent personnel without discrimination of background or status.
Right to Informed Consent & Information
Receive clear explanations regarding diagnosis, proposed medical or surgical procedures, potential risks, and recovery expectations before consenting.
Right to Privacy & Confidentiality
Strict medical confidentiality regarding personal health details, laboratory findings, and diagnostic reports.
Patient Responsibilities
Accurate Medical History
Provide accurate and complete information about current health complaints, past illnesses, hospitalizations, medications, and known drug allergies.
Adherence to Clinical Instructions
Follow the agreed treatment plan recommended by healthcare practitioners and promptly report any unexpected changes in condition.
Respect for Hospital Environment & Staff
Abide by hospital visiting regulations, non-smoking policy, and maintain mutual respect toward clinical staff and fellow patients.